NEN 2767

NEN 2767 is a standardised methodology for assessing and recording the physical condition of buildings and installations. Developed by the Netherlands Standardization Institute (NEN), this system provides a comprehensive framework for property condition assessment, maintenance planning, and asset management.
The standard consists of four parts:

NEN 2767-1: Methodology
NEN 2767-2: List of faults
NEN 2767-3: Aggregation of condition scores
NEN 2767-4: Condition assessment of infrastructure

NEN 2767 utilises a six-point scale to rate the condition of building elements, ranging from 1 (excellent condition) to 6 (very poor condition). This standardised approach allows for consistent evaluation across different properties and facilitates data-driven decision-making in maintenance and renovation planning.
Key benefits of implementing NEN 2767 include:

Objective assessment of building conditions
Improved maintenance planning and budgeting
Enhanced communication between stakeholders
Standardised reporting for benchmarking and portfolio management

While originally developed for the Dutch market, NEN 2767 has gained recognition across Europe and is increasingly used in other countries for its systematic approach to property condition assessment.1
Property managers, facility managers, and building surveyors often employ NEN 2767 to ensure a consistent and reliable method for evaluating building conditions and planning maintenance strategies.2
Resources:
1: van der Velden, J. A. J., & Abspoel-Bukman, L. (2018). Condition assessment in real estate management using the NEN 2767 standard. Journal of Building Survey, Appraisal & Valuation, 7(2), 147-154.
2: Straub, A. (2009). Dutch standard for condition assessment of buildings. Structural Survey, 27(1), 23-35.