Privacy Policy

Introduction

KOW Building Consultants ("KOWBC," "we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, www.kowbc.com ("Website"), and use our services. By using our Website, you consent to the data practices described in this policy.

Information we Collect

We collect personal information in several ways, including when you provide it to us directly, automatically as you use the Website, or through third-party services.

Personal Information You Provide:

Contact Information: Name, email address, phone number, and mailing address.
Business Information: Company name, job title, and related details when you inquire about our services or communicate with us.
Other Information: Any other details you voluntarily provide when you interact with our Website or contact us.

When you visit our Website, certain information is automatically collected, including:

Device Information: IP address, browser type, and operating system.
Usage Data: Details of your visits to our Website, including the pages you visit, the time spent on each page, and the links you click.
Cookies and Tracking Technologies: We use cookies and similar technologies to track your interactions with our Website. For more details, see our [Cookie Policy](insert link to Cookie Policy).

How we use your Information

We use your personal information for the following purposes:

To Provide Services: Respond to inquiries, provide information about our services, and fulfill any requests you make.
To Improve Our Website: Analyze how users interact with our Website to improve its performance and content.
To Communicate with You: Send you updates, newsletters, or promotional materials, if you have opted in to receive them.
For Legal Purposes: Comply with legal obligations, resolve disputes, and enforce our agreements.

How we share your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, analytics, and customer support.
Legal Compliance: We may disclose your information if required by law, court order, or government regulation.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the acquiring company.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to inaccurate or incomplete personal information.
Deletion: Request deletion of your personal information in certain circumstances.
Object to Processing: Object to the processing of your personal data for direct marketing purposes or other reasons.
Data Portability: Request to transfer your personal data to another service provider.

To exercise any of these rights, please contact us at lucasg@kowbc.com. We may need to verify your identity before fulfilling your request.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your information is no longer needed, we will delete or anonymize it.